Privacy Policy

Last updated: 2 November 2026

Ever Nest is a shared home for tasks, shopping lists, reminders and pets. This page explains what we collect to make that work, who sees it, and what you can do about it.

1. Who we are

Ever Nest is published by Continuum AI, a sole proprietorship. In this policy, “we”, “us” and “our” mean Continuum AI. We decide why and how your personal data is used, which makes us the “controller” under laws like the GDPR.

Owner: Wei Bao Sun
Contact: [email protected]

2. What we collect

Your account

• Guest: you can start without an account. We create an anonymous account with a random ID. We do not ask for your email.
• Sign in with Apple or Google: we receive a stable account ID from Apple or Google, your email address (Apple may give us a private relay address) and, if they share it, your name. We keep the email so we can support you. The app never shows it to other people.
• Your profile: a display name (up to 24 characters) and an avatar. Other people in your home see these.

What you put in your home

• The home’s name, time zone and floor plan: rooms, walls, doors, furniture and decor, and the look you choose.
• Tasks (including repeating ones), who they are assigned to, when they are due, and when they are done.
• Shopping items, categories, and who is on it.
• Reminders and notification settings.
• Reactions and emoji you send on a Done or a shopping item.
• Pets: their names, kind and tasks.
• Real-life rewards that members create for each other, and who bought them.
• Coins, levels, shop purchases and the history of what was done, by whom, and when.
• Invite codes and links, and requests to join.

Please don’t put sensitive information (for example health details or passwords) in task titles or lists. Everyone in the home can read them.

Floor-plan photos

You can add your floor plan from a photo you choose from your library. Ever Nest does not ask for access to your camera or your whole photo library. Crop, straighten and text detection happen on your phone. When you ask the app to read the plan, it sends a reduced-size copy of that one picture to our server, which passes it to an AI service (see section 5) to find the rooms and walls. We receive the result, which is the room shapes, names and sizes, and save that as your floor plan. We do not store the picture itself on our servers. We count how many plan readings each person does per day, to apply a daily limit.

Voice input

If you use “Say a task”, the app asks for microphone and speech-recognition permission. It listens only while you are adding a task by voice. Your phone’s speech recognition turns your words into text. On iPhone this happens on the device when your language supports it, and otherwise Apple’s speech service is used. On Android it happens on the device when available, and otherwise the system’s speech recognizer runs, which may use the network. We never receive the audio. We receive only the text that becomes the task, like any task you type.

Purchases and Plus

Ever Nest Plus is bought through the App Store or Google Play. Apple or Google handles your payment. We never see your card or payment details. We keep a record of whether your home has Plus, who paid for it and when it ends, so every member of the home gets it. Our paywall provider, Superwall, receives your account ID, your home ID and the paywall and purchase events described in section 5.

Notifications and your device

If you allow notifications, we store your device’s push token, whether it is iOS or Android, and a random ID for that install, so we can send you things like “Sam asked you to take out the trash”. The text of a notification comes from your home’s tasks and names. You can turn notifications off in your phone’s settings at any time.

Feedback and support

If you use “Send feedback”, we receive your message, up to three screenshots you attach and technical details such as the app version. You can choose whether to include a diagnostics log, which can contain recent app activity. Feedback does not include your name: it carries only a random account ID, so we can match it to the right logs, and an email address only if you type one in to get a reply. We use feedback only to find and fix bugs. Guests can send feedback too.

Diagnostics

We keep a first-party log in our own database of actions in the app, such as “task completed”, “invite created” or “push sent”. We use it to run your home’s timeline and History, to limit abuse (for example too many failed invite attempts), and to find and fix problems. We do not use third-party analytics or crash-reporting SDKs, and we have turned off analytics and advertising in Firebase.

What we do not collect

We do not collect your location, contacts, advertising ID or health data, and we do not use your data to show ads.

3. Why we use it

• To provide Ever Nest: to create your account, keep your home in sync between everyone’s phones, build your floor plan, send reminders and notifications, and give out coins. (Legal basis: performing our contract with you.)
• To process your purchases: to know who has Plus. (Contract.)
• To keep things safe and working: to prevent abuse, apply limits, fix bugs and help you when you write to us. (Our legitimate interest in running a secure, reliable service.)
• To use your microphone, speech recognition and notifications: only if you allow them. You can turn each one off in your phone’s settings. (Consent.)
• To follow the law, when we must.

4. What other people in your home can see

Ever Nest is built for sharing. Everyone in your home can see:

• your display name and avatar;
• the home’s floor plan, tasks, shopping list, pets, reminders and History;
• who did what, and when, and the reactions people sent;
• the coins and level of the home, and what has been bought.

People you invite can join with an invite link or code, and a member approves the request. Codes expire after 48 hours. If you remove someone or someone leaves, they stop seeing the home. If someone leaves or deletes their account, their past Dones stay on the home’s timeline as “Former member”.

Other members never see your email address or your push tokens.

5. Who else handles your data

We use these providers to run Ever Nest. They handle data only to do their job for us. We do not sell your data and do not share it for advertising.

• Supabase: our database, sign-in and server functions. It stores your account, your home and its content. Our hosted project runs in the United States.
• OpenAI: reads the floor-plan photo you submit and returns the rooms and walls. We send the picture only when you ask for a plan reading, and we ask OpenAI not to store it. OpenAI may keep API data for a limited time under its own terms, for example for abuse monitoring (see OpenAI’s privacy policy).
• Apple: Sign in with Apple, the App Store (purchases), Apple Push Notification service, and iPhone speech recognition.
• Google: Sign in with Google, Google Play (purchases), Firebase Cloud Messaging (push notifications to both iPhone and Android) and, on some Android phones, the system speech recognizer. We use Firebase only for messaging.
• Superwall: shows our Plus paywall and handles the purchase flow. It receives your account ID, your home ID, and paywall and purchase events, and may collect device information according to its own privacy policy.
• Discord: feedback you send is delivered to a private channel that our team reads.

We may also disclose data if the law requires it, or to protect the rights, safety and security of people or Ever Nest. If we ever sell or merge the business, your data could move to the new owner, and we would tell you first.

6. How long we keep it, and deleting your data

You can delete your account in the app: Settings, then Account, then Delete account. It asks twice. If you signed in with Apple, we also revoke the connection to your Apple account.

When you delete your account:

• we delete your profile, your push tokens and queued notifications, your wallet and coin history, your weekly titles, your plan-reading usage counts and any pending join request;
• if other people are in your home, you are removed from it, your open tasks pass on to the others, and the home stays with them;
• if you are the only member, the home and everything in it are deleted;
• past Dones stay on the home’s History as “Former member”, without your name or avatar.

We keep your data, including in backups and server logs, only as long as the app needs it to run, and only people who need it to run the app can see it. When you delete your account, your data is deleted promptly, including from backups and server logs. Feedback is kept only as long as we need it to find and fix bugs. You can also ask us to delete your data by writing to us (section 12).

Signing out, or deleting the app from your phone, does not delete your account.

7. Children

You must be at least 13 to use Ever Nest. We do not knowingly collect personal data from children under 13. If you think a child under 13 has given us data, write to us and we will delete it.

8. Security

Data is sent over encrypted connections (HTTPS/TLS). Each person can reach only their own home’s data, and access is checked on our server for every request, not just in the app. We keep API keys and other secrets on the server, not in the app. No system is perfectly secure, so we cannot promise absolute security. If we learn of a breach that affects you, we will tell you as the law requires.

9. International transfers

Our servers and several of our providers (Supabase, OpenAI, Google, Superwall, Discord and Apple) are in the United States or other countries. Your data may be processed outside the country where you live. Where the law requires it, we rely on safeguards such as standard contractual clauses or the providers’ own transfer mechanisms.

10. Your rights

Depending on where you live (for example the EU, the UK or California), you may have the right to:

• know what data we hold about you and get a copy;
• correct data that is wrong (you can edit your name and avatar in the app);
• delete your data (use Delete account in the app, or write to us);
• object to or limit some uses, and ask us to move your data to another service;
• withdraw consent you gave, such as microphone or notifications, at any time in your phone’s settings;
• complain to your local data-protection authority.

We do not sell personal information and do not share it for cross-context advertising, and we do not treat you differently for using your rights. To use a right, write to us (section 12). We may need to check it is really you, and we will answer within the time the law gives us.

11. Changes to this policy

We may update this policy as Ever Nest grows. We will change the date at the top. If a change is important, we will tell you in the app or by email before it starts.

12. Contact

Questions, requests or complaints? Write to Continuum AI (Wei Bao Sun) at [email protected].